drtariqaesthetics.com

Complaints Procedure

Introduction

At Dr Tariq Aesthetics we are committed to providing a safe respectful and professional experience for every patient. If you ever feel unhappy with any part of your treatment or service we encourage you to share your concerns so we can address them promptly and fairly.

How to Make a Complaint

• You may raise concerns directly at the clinic or through email or phone
• We recommend submitting complaints in writing for clarity and accurate record keeping
• Please include your full name contact details and a clear description of the issue
• Written complaints can be sent to info@drtariqaesthetics.com

How We Handle Your Complaint

• We will acknowledge your complaint within a reasonable timeframe
• Your concern will be reviewed carefully by the clinic lead or responsible team member
• We will gather all relevant details to understand the situation fully
• A response will be provided along with any steps we intend to take

Resolution Process

• We aim to resolve most issues quickly and professionally
• Outcomes may include clarification further consultation corrective action or appropriate guidance
• If additional steps are required we will keep you informed throughout the process

Escalation

• If you are not satisfied with the initial response you may request further review
• Your concern may be escalated to the clinic lead or designated officer
• We aim to ensure every matter is resolved fairly and transparently

Confidentiality

• All complaints are handled with full confidentiality
• Your information will only be shared with staff directly involved in resolving the issue

Feedback

• We welcome feedback as it helps us maintain high standards
• Sharing your experience allows us to improve our services and patient care

Contact Us

For privacy or data related questions:

Email: info@drtariqaesthetics.com

Phone: 07914628416

Location: London